At IT Meta Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services, and how we comply with applicable privacy laws.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect:

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Company details (for business clients)
• Billing and payment information
• Job application details (for recruitment purposes)

Technical Information:

• IP address
• Browser type and version
• Device information
• Usage data (e.g., pages viewed, clicks, and interaction with our services)
• Cookies and tracking technologies data

Communication Information:

• Customer support queries
• Feedback, comments, and inquiries

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• To provide and maintain our services – Including software development, support, and maintenance services.
• To personalize your experience – Tailoring content and services based on your preferences.
• To communicate with you – Responding to inquiries, providing customer support, and sending important updates.
• To process transactions – For billing, payments, and accounting purposes.
• To improve our services – Analyzing data to enhance the performance and functionality of our products.
• For marketing purposes – Sending promotional offers, updates, or information about our services (if you have opted-in).

3. How We Share Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers – To facilitate our operations, such as payment processors, hosting services, and analytics providers, who are contractually obligated to protect your data.
• For legal compliance – If required by law, regulation, or legal process (e.g., to comply with subpoenas or requests from law enforcement).
• In business transfers – In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security of Your Information:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content. You can control the use of cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

7. Your Data Protection Rights:

Depending on your location, you may have the following rights regarding your personal information:

• Access – Request a copy of your personal data.
• Rectification – Correct any inaccurate or incomplete data.
• Erasure – Request the deletion of your personal data.
• Objection to processing – Object to the processing of your personal data.
• Data portability – Request the transfer of your personal data to another provider.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links:

Our website and services may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our services, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy:

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

IT Meta Solutions
info@itmetasolutions.com
+44 7933 009395

By using our services, you consent to the practices described in this Privacy Policy.